The Trusted Roof Storm Damage Repair Company in Austin

Andres from Rhino Roofers did an outstanding job. He was very professional, knowledgeable, and took the time to explain everything clearly so I understood the process. I really appreciate his attention to detail and how he made the experience stress free. If you're looking for someone who is honest, reliable, and truly cares about their customers, I highly recommend Andres and Rhino Roofers.

Rhino roofers made everything so easy! Very fair rates, professional staff, and a super easy system. They provided photos of every issue, and then photos when the job was done through a very simple to use system. They were reliable and on time. Highly recommend.

Setup an appointment for an estimate over the phone for a water leak in our ceiling and they were very quick to respond and follow up. The communication was great. I spoke with Andres Mendoza who was very attentive and was thorough in his inspection of a water leak we were experiencing in our Master Bath. He took photos, went into the attic, and up into on our 2nd story roof. He is very knowledgeable and provided suggestions and recommendations to help fix the issue. Since we have solar panels he provided insight on typical issues encountered in the field. We appreciated his honesty and the reasonable pricing to resolve the issue. I recommend Rhino Roofers 10/10 as the company is fortright and very efficient in their work. Not to mention, Andres took photos of his findings and even provided a short video of the roof. High Quality work right there! We are hoping to get the job started soon and will update the review once completed. So far I am very pleased with the initial inspection and recommendations. 🙂 Hoping the completed work will be just as High Quality once it is finished. Keep you posted. 👍

Rhino Roofers came out again to look at our roof because there appeared to be some damage. Justin was prompt and arrived on time. He inspected the roof and mentioned the damage was so small there would be no charge, and it would be fixed the same day. Very professional and courteous. I am a repeat customer and will continue using Rhino Roofers.

*Original Post* Rhino Roofers came out to look at the damage to our roof. They came out and inspected the entire roof to see if there was any additional damage, but they found none. They provided a reasonable quote and timeline. Michael Torres was extremely professional, courteous, and knowledgeable. There was no pressure to go with them, but I did and I am happy with their service. I will use them for my future roofing needs and will let my friends and family know about them for theirs.

Rhino Roofers has been an outstanding company to work with. Their communication is excellent, they are always transparent, and they consistently go above and beyond to keep us informed at every step. The team is highly professional, reliable, and always willing to collaborate, making every project smooth and efficient. I truly appreciate their commitment to honesty and partnership — it’s clear they always put in the effort to deliver the best results.

Working with Carlee and Kirkland has made everything so easy and quick. They’re a good team to work with and made me comfortable in a time I had a lot of anxiety about getting a new roof after the rainstorms. They’re explained all my options in detail and what would work best for me and my needs.

Kirkland and Carlee excelled with kwoledge and professionalism. Definitely highly recommend not only this company but these two individuals for best service overall.

18Aug25: With a well plan of scheduling and preparation Rhino Roofers were able to complete this project within 9.5hrs. Arriving at 6:30am and beginning work at 7am. This crew was awesome. Victor kept me updated on the progress continuously through the day. The crew were professional and skilled. Victor was the last one to leave after his walk through inspection of the work and that nothing hazardous was left behind. Victor provided care for the roof after the first several rains there would be some loose shingle rock would wash off. If it continues afterwards to contact him on the matter, 5-6 yrs to reseal around pipes to ensure continued care of the roof and caulk around chimney as well. Definitely would recommend and do now recommend to friends that Rhino Roofing is where to go for quality and professional projects completed.

Kurt did an excellent inspection. Very thorough and informative. Also, a free estimate is always nice. Definitely recommend getting an estimate with Rhino Roofing, at the very least.

Our crew was courteous, professional, and very fast. They encountered some difficulty but were able to finish in one day. We love our new roof.

Rhino Roofers were very professional, kept me updated on the process, and had very reasonable pricing. They helped me gather everything I needed to get the upgrades approved with my HOA amd dealt with my homeowners insurance.

Great price, upgraded shingles, great customer service, and my new roof was completed in about eight hours on the day promised. Would highly recommend Rhino Roofers.

Called Rhino Roofers to look at a problem on our roof. Justin came out to look at our roof and help us with a solution. Justin was very professional, knowledgeable, and courteous. We will definitely be using Rhino Roofers for any future roofing needs we have.

We had such a great experience with Levi and Tara from Rhino Roofers! Their customer service was outstanding—both efficient and kind from start to finish. Levi came out promptly to inspect our roof and was incredibly honest and trustworthy about what needed (and didn’t need) to be done. He was such a blessing to us and a breath of fresh air to work with people who truly care about their customers. We’ll definitely be using Rhino Roofers again in the future!

Rhino Roofers delivered exactly what they offered and that is quality materials, excellent roof installation by the installation team and definitely service delivered by Matthew, the project manager. Matthew kept me informed of each stage/step of the older roof removal and new roof installation. This was accomplished by text and face to face discussions. Matthew went above and beyond in delivering Rhino Roofers service. I strongly encourage and recommend a commendation for Matthew. He has earned this if not more.
Thanks to all at Rhino Roofers for quality products and services.

I just met with Andres Mendoza from Rhino Roofers, He is very professional and shows a pride in his company as he explained the companies background, goals & achievements!
Andres explained he would manually do walk over roof, while taking video of what he sees & reports in real time!
Happy to report I received a good check up!
Andres is very personable! A joy to work with & in just our short visit, I believe he is truly an assist to the Rhino Roofers company!
He put my mind at ease about my 15 yr old roof & knowing I am in their system should I ever need anything with my roof!!!
Thank You Rhino Roofers & Thank You Andres!!!!

They did an amazing job, in one day!!! 😊
Very friendly crew too!

Andres came out to inspect my roof to check for damage from a recent hailstorm. He was prompt, efficient and courteous and after 20 mins he told me my roof was in good shape. No pressure to replace or change. This was a refreshing change from high pressure sales and/or unpleasantly self-assertive vendors which has been my experience as of late. When my roof needs replaced, Rhino Roofers will have my business.

Great service and quality work.

The Rhino crew was here, on time, and immediately went to work spreading traps to catch any falling debris. They kept me informed via text. Crew worked fast and efficiently finished the job before noon! The crew supervisor Nick, showed me drone pictures of my finished roof. Highly recommend!!

Andres was great. Quick and easy process.

Great service which consisted of, notification to confirm appointment date and scheduled time, text reminder day before inspection, notification prior to arrival time, text message showing photo of inspector, a 5 minutes advance notification of inspectors arrival. Inspector provided an overview of the inspection procedure, photos of inspections and areas of concern shown and discussed, recommendation if roof replacement was or wasn’t warranted, photos (50+) of inspection emailed for future documentation. A professional organization from start to finish.

Excellent service and price!

Andreas’ inspection and explanation of the process were very thorough. He seemed quite knowledgeable and detailed, and still clear in how he described everything down to the quality and use of the materials and the pricing for a turn-key job. We haven’t decided on the roof yet, but the price seems reasonable.

The overall process was great from the initial evaluation and inspection of our existing roof to the final completion of the new roof. All representatives were professional, courteous, and always on time. Questions and concerns were timely answered and addressed, and they also assisted with obtaining funding for our project. A crew of about 18 arrived on the scheduled date and time and completed the new roof installation in about three hours. They were efficient and cleared away all debris, including cleaning up any debris that accidentally landed in our neighbors yards due to the proximity of our houses to one another. The finished product is excellent! Thank you Rhino Roofers!

As a first time home owner Carlee and Victor went above and beyond to guide me through the process. Roof looks perfect and they were fast! Highly recommend.

Andres performed our free roof inspection. He was great and helped us with all our questions.

Salesperson Kurt was so nice. While he was doing his inspection, he saw one of our trees had a large branch that had fallen. Since we are older, he offered to break down the branch and haul it away for us. That is the kind of customer service that really counts...thanks Kurt!

We are absolutely pleased with Rhino Roofers! The service, the product itself, the on-site crews, and the Project Manager Victor were fantastic. We are super happy with our brand new metal roof and look forward to working with Rhino again in the near future! Thanks tons!

Kurt did a great job of explaining the process and estimate. Appreciate all the time he spent.

My experience with Rhino Roofers was outstanding. I completed the online request for a quote. I received a call from Carlee the same day. Due to a cancellation Carlee scheduled an inspection for me within 24 hours. As expected, Kirkland showed up on time. Kirkland was a rock star! Took 45 minutes to inspect the roof. Showed me photos and videos of the status of my roof. Explained EVERYTHING in a patient and easy to understand manner. Kirkland, a Veteran (Thank you Kirkland!) is an asset to Rhino. Friendly, and so knowledgeable. I had 2 other estimates. I opted to move forward with Rhino as they have the most detailed reasonable quote. The next day Carlee called and patiently walked me thru all the steps. Carlee is also SO friendly and patient. The process could not have been better!

Yes that’s right 5 stars! From start to finish they kept me informed on the process. Staff is very friendly and explains everything step by step. If you need a roof give them a try you won’t be disappointed. Excellent company to do business with .

Exceptional presentation by Kirk. He did a very detailed examination of my roof and explained in layman terms all current and potential problems with my roofing. Polished, courteous and professional you couldn’t have had a better employee representing your company!

Excellent workmanship. Very professional and courteous.
Communication was excellent as well.

Kirkland and Carlee were amazing - an absolute pleasure to work with! I highly recommend this company!

Kirkland and Carlee were so helpful! 10/10 definitely recommend Rhino Roofers for anyone if you want an easy and trustworthy solution

Rhino Roofers was outstanding from start to finish with the process of replacing my roof! Full story: Buying or replacing a roof is an expensive and long-term investment, which should be accomplished with the utmost diligence and research. Following storm damage to my home’s aging roof, I began the process of replacing my roof by assessing reviews and credentials of the numerous roofing specialists who left brochures at my home. While Rhino Roofers was not one of the contractors who canvassed our neighborhood, I was somewhat familiar with them based on their billboards and other advertising. After being very impressed by their Google ratings, I decided to have them do a free roof assessment. The combination of their roof assessment, initial presentation and favorable ratings led to me selecting Rhino Roofers to replace my roof. First step of the process was an assessment, which included both photos and drone footage of my roof, as well as an explanation of the nature and extent of the damage, as well as what work would need to be accomplished. Following this assessment, my consultant, Levi S., explained my roof options in detail, and patiently worked with me to select the option that would work best for me from a longevity, performance and aesthetics standpoint. Meanwhile, Levi and his team created a comprehensive proposal and estimate, then met with my insurance company adjuster to assess the roof and process the claim. Levi even placed a temporary tarp over an area of my roof with missing shingles, thereby giving temporary protection while the claim was being processed. After helping obtain approval for full roof replacement, Rhino Roofers coordinated timing for the project. Matthew B. and his crew did the roof removal, replacement and clean-up in one day, and provided drone photos of the project while it was on-going. My new roof is absolutely beautiful and nicely complements the color of my home’s brickwork and trim. My property was also left very clean following the install. Last, there was a slight issue with the last step of settling the claim with my insurer, and Chris G. and Rosa T. from Rhino Roofers’ accounting department patiently worked with me and my insurer to ensure everything was properly itemized and invoiced. Trust me when I say I have exacting standards and very high expectations for quality work and customer service, especially for high cost and big ticket items. Rhino Roofers did a tremendous job with my roof replacement during every step of the process and has earned my highest endorsement. Thanks for a job well done!

Tatiiana Zamora did an amazing job inspecting our roof for Rhino Roofers. She made lots of pictures and a video of the inspection and went over everything with afterwards. She was thorough, friendly and very detailed. I appreciate the job she did and the very detailed estimate of repair work that she put together for me.

Cole provided excellent customer service!

Cole Blevins is the best❤️

Cole Blevins is awesome! He answered all of our questions and really knows his stuff! 🙌🏼

I reached out to Rhino Roofers after realizing that the original builders had not installed my roof correctly. From the first phone call, their call center team was incredibly helpful and empathetic, promptly scheduling a free inspection. The assessment process was seamless and efficient, and I appreciated how quickly they identified and addressed the issue.

Alongside the roof repair, I decided to move forward with gutter installation. Rhino Roofers coordinated two separate install dates, keeping the process organized and on track.

After the work was completed, the crew encouraged me to call if any issues came up—which, unfortunately, they did. A minor oversight caused water to flow outside the gutter system. It wasn’t entirely in Rhino Roofers’ control, but once the issue was spotted, I initially had difficulty reconnecting with their team.

I worked through their escalation process, and eventually, the owner reached out to me directly. He explained they were experiencing some technology issues that affected communication and sincerely apologized. That gesture meant a lot. Mistakes happen, but when leadership steps up and takes accountability, it shows the company’s true commitment to its customers.

In the end, the gutters look fantastic, the leak was fixed, and I’m happy with the overall quality of the installation. While there’s still room for improvement in their follow-up process, I’m confident they’re working on it—and I believe they’re headed in the right direction.

I highly recommend Rhino Roofers and plan to use them again for future roofing projects.

Thanks again to the entire Rhino Roofing team for resolving the issue and being open to feedback. I’ll be in touch soon about the next project. Be ready—it’s going to be a big one!

Kurt completed a very thorough inspection, sharing photos and video.
His presentation of the history of my roof damage was excellent.