Storm Damage Repair In Helotes

Jimi was great! Very professional and knowledgeable.

Andres was very thorough with his inspection and had great customer service skills!

The best

I contacted Rhino Roofers late yesterday evening about a roof leak and they had someone at my house the next morning. I had the pleasure of meeting Andres who was courteous and professional for the word go. Andres was very throughout and went above and beyond during his visit. He performed an inspection and recorded a video while he was in the roof explaining everything. He even offered to tack down a tarp over the roof leak before we even hired Rhino for the repair. I learned more from Andres about roofing during his visit than I have my whole life. Highly recommended and I would give more than 5 stars if I could.

Andres Mendoza from Rhino Roofers provided an excellent customer experience when inspecting our roof. His recommendations will save us years on roofing costs. Strongly recommend him and Rhino Roofers for all roofing and roof ventilation projects.

Andres Mendoza came to complete a inspection for my roof. Very professional knowledgeable of the problems with roof. However we are only doing a repair my experience was great. If and when i do replace my roof this will be the company. Made it easy for me to ask questions and gave me options. Very happy customer

Very customer focused! Prompt service. Clear and understandable estimate. Timely scheduling. Clear communication. We always knew what the status was. All contacts were friendly and helpful. We just needed "critter damage" repaired on my mom's house but will call them again for future roofing or gutter work.

Levi and Tara were the best to work with. I got all the information I needed. I highly recommend this company.

First they came and inspected. My roof told me what the problem was gave me a good estimate and finish the project as delivered

Jimi was very friendly and informative. Walked me through the process and all my options.

Excellent explanations of roof damage and needed repairs.

Tara and Levi with Rhino Roofers were outstanding from start to finish. Their communication was clear, timely, and professional at every step, and their customer service was truly exceptional. They went above and beyond to make sure every question was answered, every detail was handled, and the entire process felt smooth and stress-free. Rhino Roofers is lucky to have them.

I found Rhino Roofers through one of the home and garden shows at the Alamodome. It’s always scary to select someone to work on your house. But I hit the jackpot with Rhino Roofers. And the gentleman I met at the home show, Levi, was the same one that came out to my house to help me through the process.They helped me navigate every step, including working with my insurance, and left me with a gorgeous roof that I am so happy with. They were fast, professional, and did quality work. I highly recommend this excellent team.

It was a delight to meet with Andres! He was very knowledgeable and professional. He explained everything very clearly and was patient as I took my own notes. He did not mind to repeat anything when asked. He definitely was transparent with us. He was polite and friendly. He was very down to earth and made us feel comfortable. Rhino roofing is very blessed to have Andres as one of theirs senior roofing consultants!

Andres Mendoza was informative and extremely knowledgeable. I would be very confident in doing business with this company.

Jimi was great friendly and efficient

Kurt gave us an inspection and estimate. Took the time to explain everything. Really appreciated his time.

Had my roofed replaced with this company. They were responsive, well priced and very professional. The day of my project, they got in early in the morning, worked diligently, and got the work done in one day. The team was professional and well organized. Great customer service. Highly recommend for anyone needing to get their roofed repaired/replaced.

Rhino roofers is an awesome company. From the person who comes to give you a quote, the person in the office who calls you with the billing and questions you gave; until the job is done. The installers were were very professional and fast at their job. Very organized. Thank you so much.

Very HONEST company and employees. After over 5 other companies didn’t want to inspect our roof and give us a honest opinion. Jimi came by spoke with us and inspected; as well as informed us that everything was good with the roof. Others said we needed a new roof. Everyone else wanted to put in a claim. We are older veterans and we are glad that they were so honest and professional.

Great experience start to finish. Great communication, knowledgeable and professional.

Kurt and Jupiter were excellent with the inspection/assessment of our roof. They were very knowledgeable, enthusiastic and passionate in their profession. We appreciate the honest no BS discussion about the condition of the roof and what it would take to get it back in shape.

Kurt McDermott (roofing consultant) from rhino roofing provided a very thorough description of roof status and presentation. He came well prepared to include samples of shingles, answered all questions and was clear and concise in his pitch. If we select this company it would be due to Kurt’s presentation and being quite personable, a great representative for your company.

Excellent company, had the pleasure of meeting Kirkland, the appointment was above excellent, very detailed, very professional, explained everything very clearly. There are not companys like this anymore that put customer care and consideration into their meeting with the customer and the professional knowledge that we were given. His knowledge was over the top. We highly reccomend Rhino roofing to anyone that needs a repair or a full roof replacment. This is the company you need to be hiring if you want it done correctly. The pricing was much less than we exspected as well. He went in the attic and on the roof and took pictures and pointed all issues by camera so you can see the details of your issue. Thank You Kirkland, and Rhino Roofers

Andreas came out to inspect my mother in law’s roof due to critter damage and was very professional and knowledgeable. Great first impression of the company.

A very pleasant experience. The entire staff was both very polite and extremely knowledgeable from Customer service to the technicians who did the installation. They were prompt, fast and did an excellent job.

Did a great job on my roof fascia, very professional & kind.

Andres from Rhino Roofers did an outstanding job. He was very professional, knowledgeable, and took the time to explain everything clearly so I understood the process. I really appreciate his attention to detail and how he made the experience stress free. If you're looking for someone who is honest, reliable, and truly cares about their customers, I highly recommend Andres and Rhino Roofers.

*update*

Rhino Roofers did an amazing job fixing my roof, gutters, and solar panels. From start to finish, they were extremely professional, always on time, and communicated clearly throughout the entire process. They made everything stress-free and delivered high-quality work. I definitely recommend them to anyone needing roofing services!

Communication from the beginning with Tatijana to the final install the process was easy and quick. The detailed pictures at the time of inspection and then again during install showed in detail what the issues were and how the crew was progressing throughout the day. There was no hiding of information or asking questions to get information, everything was provided in the beginning in detail. Will 100% recommend their services to anyone who asks.

The customer service is amazing!!!! Genuine people! Alisson and Tatijana where so nice and professional! I wish every business ran like this. Thank you.

Extremely smooth process from beginning to end. We really appreciate the professionalism, follow up phone calls, and transparency. Highly recommended.

I was nervous looking for a roofing company because dealing with contractors can be such a headache. Rhino's five stars were encouraging but I worried they were going to be out of my budget. I have been delightfully surprised all around! Kirkland, Carlee, Victor, and all the team members I worked with were quick to respond, professional, and ready to help. The work was completed so quickly, so cleanly, so well, and within my budget! I love my new roof! I'm so glad I called Rhino and you will be too.

Andres was exceptionally thorough in his inspection; identifying the primary issue with the roof, as well as additional future ones beginning to form.

He arrived ahead of the scheduled time and was overall outstanding in all that he did. I would highly recommend him and Rhino Roofers to anyone.

Turned out the issues we were having were not roof related after all. A big thank you to Levi Swang for his excellent customer service and honesty! Love companies that are honest and not just out to make a profit call this company if you have roofing issues!!!

Levi was absolutely AMAZING. I called Rhino Roofers after the cold front hit and I found out my heat wasn’t working because a bird got caught in my HVAC. The cap on the pipe sticking out of my roof blew off during a storm and with a 3 month old baby I didn’t want myself or my sleep deprived fiancé up on the roof trying to fix it. Levi came out quick, inspected the entire roof and fixed the pipe cap at an amazing price and gave us peace of mind knowing nothing else would get into my attic and cause issues. They didn’t give me some crazy over inflated estimate to try and repair damage that wasn’t there like some companies do to get money from your insurance. I trust Levi, and If I ever need help with my roof again I will certainly contact the Rhino Roofers team!

Jimi was awesome and very professional during the consultation.

Tara was very quick to call and schedule my appointment for the next day!

I was very impressed with Rhino Roofers when they assessed my roof for replacement last week.

Kurt and his assistant Jupiter were EXTREMELY professional and thorough with their presence and their inspection.

They both were very friendly and turns out we all had a lot in common so the time spent with them was enjoyable.

They did a great job displaying their company's process in their inspection process as well as their presentation at the end showing me all of their findings on my roof as well as what could be done better on the replacement such as higher grade shingles and a attic vent fan instead of traditional attic venting.

They went through each step of the replacement process including precautions to the home to keep the job site safe and damage free as well as what products they will be using on my roof and how they all work together to give me the best protection, warranty, and lifetime.

I recommend Rhino Roofers to anyone for all your roofing needs

No roof repairs were needed.

A few days ago I posted a not so great review of Rhino Roofing, concerning some tree damage and warranty issues on a roof they installed on my mother's home, shortly after posting that review Rhino Roofing reached out and quickly jumped into helping us find a solution to our problems, Cole who reached out was awesome and was quick to get the issue resolved, and find a solution, and when I say resolved, I mean went above and beyond, the damage has since been repaired, and we couldn't be more thankful for everything they have done in such a short amount of time, i needed to rewrite this review just to say Thank you and would gladly recommend Rhino Roofing to anyone looking to have a roof installed, the quality of work and more than anything they're customer service and the people they have working for them are amazing, we could not be more grateful, and again, my family cant say it enough, thank you Rhino Roofing for all you have done.

Andres came out to look at roof for me tonight and did a great job explaining everything to me. Looking forward to chatting with them again.

I couldn’t be happier with the roof installation! Victor, the Project Manager, was incredibly nice and kept me informed throughout the day, giving me peace of mind as the work progressed and Chris went above and beyond by reaching out to the insurance company to address additional items discovered during the installation that required a supplement. He was very professional and always responded to my questions promptly. Rhino Roofers made the entire process smooth and stress-free, and I highly recommend them!

Fast, friendly, informative!

Great work. Highly recommend!

Great experience. I had hail damage (softball sized hail) and my insurer paid a settlement. Afterward I called some contractors and choose Rhino. They responded quickly, worked within my scheduling request and did a great job. I had 5 layers of old roofing in some places, some rotten decking, and a membrane roof over an add-on room that had been leaking. They took care of it all and worked with my insurer for some additional coverage. I still had some out of pocket expenses in the end but I feel the amount was reasonable.
We have since had a spectacular and howling wet storm and nothing leaked.
There was one hiccup and that was a misunderstanding about the roof of an ADU in the back yard. It wasn't included in the first visit as I had expected, and I put my question to Rhino. They did a review and saw that the insurer had indeed included the ADU.
I had some additional out of pocket for that job, too, and Rhino let me know up front exactly what my part would be. The work was scheduled, done, and they even included adding a much needed turbin vent that I had previously bought.
I couldn't be more pleased with the Rhino team. They work hard to keep you informed at every step, work closely with your insurer to get you optimum settlement funds (even after you thought it was settled), and follow up to make sure nothing was missed and you are happy with the results. l have even had a compliment from a neighbor on how nice the new roof looks!

Andres was kind, thorough and efficient! He explained everything carefully and was amazing to work with. I felt like he really cared about me and the roof! He was easy to talk to and I'm thankful for his knowledge and professionalism!