Storm Damage Repair In Helotes

Recently had to call Rhino Roofers for a roof repair on a ridge cap. The company had told me their warranty was reliable but with the recent hail storms in San Antonio, I honestly was skeptical. I was so wrong! The company stood firmly behind their warranty and fixed my problem the next morning after my call and before the San Antonio rains started. Rhino Roofers are the best! I highly recommend them to everyone! Shout out to Emily for helping me get started with the repair and Victor and his crew for completing it. 5 stars!

I thought I might have had some shingles missing with the recent high winds and several of my neighbors having damaged roofs. Jimi was very professional and provided a thorough free inspection of my roofing and thankfully there was no damage. I'm very thankful for this especially considering I had another roof repair company inspect my roof the previous week and they told me I was missing a shingle and wanted to charge me $350 to replace one shingle.

I can’t express how pleased I am with Rhino Roofers. From the beginning with Kurt, Chris, the site manager, and the ladies from billing department everything was so smooth! They worked hard and helped me during the entire process. On the day of the job, everything went by fast! The workers were kind, considerate and efficient. They left my property cleaner than they found it. Everyone communicated with me extremely well. I have not ever worked with a company that made me so happy until Rhino roofers. They deserve a 10star rating!!! I highly highly highly recommend Rhino Roofers!!!

My mother and I were thoroughly impressed with Rhino Roofers, from the initial estimate to the completion of the project. Levi visited our home and conducted a comprehensive estimate with remarkable kindness, courtesy, and empathy. He was transparent about every aspect of the process, including costs. Gus Velez and Emily Slife were the professionals who executed the work on our roof. One aspect that my mother and I particularly appreciated was Levi's approach during the estimate. He climbed onto our roof, documented his findings, and provided video evidence of what he observed and recommended for repair. This perspective demonstrates that Rhino Roofers genuinely cares about allowing their clients to see what they see. Gus Velez and Emily Slife mirrored this approach, providing photos throughout the repair process to completion. My mother is delighted with the work and the work ethic demonstrated by Rhino Roofers!

They did an awesome job. Roof looks great and they even did an awesome job of cleaning everything up. Could not even tell they were here except for the awesome new looking roof. Matthew Barrera and his crew were great. Levi Swang our roof consultant was great and very informative. Thanks so much Rhino Roofers were an awesome job.

Great experience working with Christian Lazarow at Rhino Roofers! He was thorough and professional, and explained everything along the way so I knew what was going on. Will definitely do business with Rhino Roofers and Christian again in the future! Thank you!!!

We got our roof replaced recently with rhino roofers. Overall Great service. Everything was done in a day. They cleaned the site very well. Follow up after work was good as well. They use great material and provide excellent warranty.

Justin the roofing inspector was very professional and very knowledgeable. He took the time to explain what he was going to do and give me the findings of what he noticed. Very polite and very understanding.

I just had my roof replaced by Rhino Roofers and I must say, they are THE best roofers I’ve worked with, ever. My experiences from the initial meeting for an estimate all the way through until the end of the process (they finished replacing my roof yesterday, 03/19/25 and completed everything a little under 6 hours), their exceptional level of customer service, communication, attention to detail, and overall professional and friendly attitude has been unforgettable. They set the bar so high, compared to getting estimates from three other roofing companies, it was clear that I made the right choice. They come highly recommended and hope my experience resonates with future customers.

Amazing job!!! Super fast, simple, and knowledgeable team! From start to finish. Highly recommend!!

Excellent customer care from the free estimate through final install. Every member of this team was very responsive to any questions we had. The install was amazing … and fast! Would highly recommend!

We called Rhino Roofers to come give us an estimate for a new metal roof. They called us back the same day and set up an appointment. Kirk the salesman was totally awesome and answered call our questions.

When Rhino Roofers come out to put a new metal roof on the house, it turns out that my husband, who usually handles these things, had t be out of town when they came to put the roof on.
I cannot say enough good things about the crew and the project manager, Matt. He went above and beyond to help me in anything and everything that needed to be handled. I would definitely recommend Rhino Roofers.

The process was seamless and very efficient.

Mike and Pam Shelton

Everyone from Rhino Roofer that I had the pleasure to work with are very profesional and did a perfect job.

Folks came all the way out to Georgetown to help us after that terrible wind and dust storm. They were thorough and informative about the state of the roof and it's construction.

Shout-out to Kurt for his professionalism and courteousness.

We love our new roof,from day one everyone inside and outside the office have been very helpful. Amazing teamwork 👏

My experience with Kurt was fantastic!! He was able to walk me through the process he was taking to evaluate my roof without leaving out any step. I was confident in his evaluation and will be using Rhino Roofers for all my roofing needs from here on out!!!

Levi was super knowledgeable and great all around experience, I'd definitely refer Rhino!! So far so good!!!!

Had a great experience with rhinos, representative Kurt he was very knowledgeable on there products an warranties , looking forward to getting a new roof with them!

Jimmi was very helpful and nice when he came to check on our roof after the heavy wind! Rhino Roofers always has the nicest employees.

Mike was great. Very knowledgeable and was able answer all of our questions.

Update: Roof was completed yesterday. Crew arrived on and covered surrounding areas of the house to ensure no damage occurred. Job was completed in a timely manner and the crew ensured no debris was left from the tear-off. Our new roof looks great. I was updated on every step of the process. I would recommend Rhino Roofers to anyone needing roof work. If I could give more than five stars, I would!!!!

I am very happy with my new roof. Everyone was very knowledgeable and professional. The service provided was timely. They even took the time to double check that all debris was cleaned up and removed. I will gladly recommend Rhino Roofers to anyone and everyone! Thanks again for your great service!

From the first inquiry phone call to the completion of the project, Rhino Roofers delivers! They kept us informed, answered all our questions, took the time to educate us on different aspects of our existing roof and different options moving forward. Financing was easy too. They took care of getting the permit needed, took care to keep our property safe and cleaned up afterward. They did our roof in about 7 hours which included a delay because of rain. Highly recommend this company. Our roof looks great. They stand behind their products and workmanship for 50 years. Great peace of mind!

Christian was pleasant to talk to ,very informative, I would recommend him to anyone needing roof repairs ...

The gentlemen that came to put up my gutters were polite, professional and did an outstanding job. I will recommend Rhino Roofers to everyone, knowing they will have the same positive experience that I enjoyed.

The young man jimi was super professional very mannerable explained himself really well best customer service I've had in a long time

Had a great experience with Rhino from the start. Mariana was great from the first phone call to last. The Project Manager Victor was great always kept me informed on everything the day my roof was done. Victor said his crew would be starting at 7am and at 658am from my camera the guys pulled in my driveway and my roof was done by 4pm. Keep up the great work!!!

Very professional group of people and courteous in all level, job well done.

Professional, timely, great coordination, great communication, easy to work with

Tatiana was my estimator. She did an excellent job with advising me on my new roof. It turn out fantastic. Rosa and the whole rhino crew kept me informed, answered my questions and provided consistent updates.

The team from the front office and sales to the project manager and crew were exremly diligent and helpful getting the job done right. There was not a step in this whole project from begining to end that didn't have an explanation or communication as to what needed to happen and why it should be a requirement for a better roof. Thanks to them all for a job well done.

My name is Alison Salinas and I am with a property management company in San Antonio. Blake Lindsey and Nina Barroso were extremely helpful and professional. They responded to our requests in a quick and timely manner. Very communicative. Great service.

I hired Rhino Roofers to add two vents for bathroom exhaust and a kitchen vent hood exhaust. Jesus and Christian showed up even earlier than promised, and we went over what was being installed. There was a minor correction in type of vent being installed, and they went without hesitation and got what was needed. Very professional and quick, and everything appears to have been installed as promised. From start to finish Christian (initial consultant), Emily (client coordinator), Mariana (production coordination), and Jesus and Christian (production team) treated this little job with the importance and courtesy as though it were a whole roof replacement, so I am very pleased with everything.

We love our new roof!

We selected rhino Roofers based on their outstanding reputation and the fact that we trust them. A couple of years ago we asked for a roof inspection and the Rhino Roofer guy performed a detailed inspection. When he got down from the roof, he told us the roof had a few more years left in it and we didn't need to buy anything. We expected at least some level of sales pitch, so his honesty impressed us greatly.

Fast forward to the present and the time had come for a new roof. Because they had been honest with us in the past, Rhino was an easy choice.

Rhino takes 25% at scheduling, another 25% at delivery of materials, and only takes the other 50% when the job is done and the homeowner is satisfied. That's a good sign and also gave us confidence.

Rhino is a big, local company, too, which means we have recourse if there are problems. It also means they have the equipment and expertise to do the job right.

And, Rhino Roofers did an amazing job on our roof. They said they could do the job in a day, and I was a little skeptical. Seemed like a big job for one day's work. But, On the morning of the project, I lifted the window shade to see four trucks, three trailers, and at least a dozen guys pulling into the property. It looked like the invasion of Panama!

They covered the sides of the house with netting, including the ground around it, to collect nails and debris. They covered the pool with a tarp. Matthew, our project lead, was professional and communicative. Everything about the experience was professional and quick. The even team left the property cleaner than they found it.

We selected a 50 year, class four roof to replace the junky one a flipper put on our house. It looks fantastic, and we love the security of having a solid roof over our heads and a solid company behind it.

We've seen some people go with lower-budget roofing companies, and they end up with three dudes and a pickup truck spending two weeks, working off and on, nailing cheap shingles onto their houses. The dudes disappear afterwards, and good luck finding them again.

Rhino Roofers is the opposite end of the quality spectrum, with a small army of experienced professionals descending on your house and doing top quality work very fast. Our neighbors were amazed, too!

If you need a new roof and you want the best quality and best experience possible, you should strongly consider Rhino Roofers.

Mike Torres was great! Extremely friendly and professional. Mike answered all my questions and concerns. Will be recommending in the future.

Great company to do business with hassle free and very professional Victor and the crew that replaced my roof extremely professional they showed up when they said they would and within a couple of minutes they were on the roof handling business awesome job fellas

My wife and we’re very pleased from the first call for estimate Everyone were on time friendly and did what they said They protected our plants and other items around the house We recommend Rhino roofing strongly!!!

Mike was a great help in guiding us towards the right decision with our insurance and the roof replacement process.

Many thanks to Rhino and the crew who did a quality job in cold wx. Well done and clean..thanks

Great work throughout the process with straightforward estimate, quick work and total clean-up. Would definitely recommend!

Rhino did a great job of keeping me updated about the status of the roof replacement. In particular, Emily was very helpful and was always ready to answer all my questions. They got the entire roof replaced within 1 day and cleaned up everything so you would never know that they'd even been out there. They offer also offered several flexible financing options. I would highly recommend this company.

Very thing was going well until some of the roofer started dropping nailers within the ceiling of the house and materials on the roof living room ceiling caved in, call Victor the field manager and he took charge of the damage. He had made some calls and had a carpenter. Come and check everything out and started repairing the ceiling in the living room. Hours later, the roof was done 2 days later the living room was back to normal. Thank you, rhino, roofing, for all your help..... Victor and his crew did an amazing job.