Storm Damage Repair In Helotes

Rhino Roof’s installed a new roof at my home in Alamo Heights. They did a terrific job and I am very pleased with their service. Thank you Rhino Family!

I had Kurt come out and do a free inspection on the house for a roof leak. He came out the next day after doing an inquire on their website. He did a full video and photo inspection. Spent time talking with me after showing the damage that was done as well as repairs that needed to be made. They were able to get me in the following week and all repairs were made in 1 day, and get a attic fan installes to help out during the summer months. Will definitely be going back with them when my roof expires in the next 10 years!

We had our free roof inspection with senior consultant, Andres Mendoza. His customer service was excellent. Very knowledgeable, informative and friendly. I was impressed on how Rhino Roofers presented their findings of the damages. The live photo feed and drone view gives you a better sense of what your dealing with. I like the additional options they present with their products. Overall, I did not feel rushed or pressured during my appointment. I appreciate Andres going above and beyond on his customer service. This sets the foundation of good business for the future to come.

Had my new metal roof completed 11/25.
I selected this company having had 3 other quotes. A neighbor had used them a couple of yrs ago and he was happy.Chose them for following reasons...
Cost- They easily beat other quotes. Also included potential amount lumber cost, labor gratis
Employees
Sales person was easy to work with and informative

The entire process went well. In-house customer service easy to work with. They followed up on each step. Installation was fast. Roof crew was amazing. Cleanup was very good.

No surprises. I was concerned (they are based 40 miles away ) cost would not be competitive. They were most competitive. I would recommend them.

Very professional. Explained the repairs needed in detail. Rhino Roofers were referred to me and I can now understand why. They know their stuff and they’re reasonable in cost.

We were concerned about the roof of our two-story home after the recent storms and high winds. We researched San Antonio roofers and found many with poor reviews, but not Rhino Roofers. They had excellent reviews, so we contacted them and immediately made an appointment.

Their consultant, Mr. Andres Mendoza, arrived on time and was efficient and respectful of our property. He climbed onto the roof, inspected it, and even used a drone. His oral inspection report was very thorough and comprehensive, and it included photos. He determined that our roof had no damage and was in good condition for another three to five years. That’s honesty.

He also took the time to explain the roof replacement process, including how they protect the home’s exterior, driveway, and landscaping with their Rhino Wall Protection System, as well as the products they use. We will be using Rhino
Roofers when it is time to replace our roof and highly recommend them.

Andres did great work and provided detailed pictures/instructions. I appreciate his honesty and recommendations but most of all he was not pushy on anything.

Jack is a awesome young man !!!! He took his time with me and explained everything to me. Keep him on your team. His qualities match up with him perfectly !!!

Miss Gloria Lewis

January 19, 2026 Raymond and Christian from Rhino Roofers came and put a new roof on my storage room. They did a awesome job !!!

This is the second time I used them and the customer service was great . I felt like they really cared about me and their work showed it . Kathleen and Mariana also was very helpful and kind in helping me get my need cared for . . Very kind and polite when talking to them on the phone. Very happy that I chose them !!!

Sincerely ,
Gloria Lewis

Zachary showed up at our home, took measurements then came back with a quote within 24 hrs! We are so grateful for the quick response and professionalism from him and his crew! 5 stars all the way!!

I contacted Rhino Roofers for an inspection on my roof after viewing an ad on TV. Andres Mendoza was my point of contact for the inspection. He did a thorough inspection of my roof and property as well as walked me through next steps and processes to include the company stance. The Company and its representatives are fantastic. Just make the call, you'll be glad you did.

My experience with everyone I communicated with via phone and in person was professional and pleasant. I received excellent customer service, and I'm very happy with the outcome of my roof installation. Thank you to all Rhino Roofers personnel!

Kathleen is truly Amazing to work with!!

We were impressed with the work done in our area so called to have a roof inspection. Could not be more impressed with the professionalism and completeness of the inspection. Jimi provided a detailed assessment and recommendations on the issues found. No high pressure sales, but a totally professional presentation of the roof's condition and problem areas. Will definitely use Rhino in the future. Thank you for your service.

Jimi was great! Very professional and knowledgeable.

Andres was very thorough with his inspection and had great customer service skills!

I contacted Rhino Roofers late yesterday evening about a roof leak and they had someone at my house the next morning. I had the pleasure of meeting Andres who was courteous and professional for the word go. Andres was very throughout and went above and beyond during his visit. He performed an inspection and recorded a video while he was in the roof explaining everything. He even offered to tack down a tarp over the roof leak before we even hired Rhino for the repair. I learned more from Andres about roofing during his visit than I have my whole life. Highly recommended and I would give more than 5 stars if I could.

Very customer focused! Prompt service. Clear and understandable estimate. Timely scheduling. Clear communication. We always knew what the status was. All contacts were friendly and helpful. We just needed "critter damage" repaired on my mom's house but will call them again for future roofing or gutter work.

Levi and Tara were the best to work with. I got all the information I needed. I highly recommend this company.

Jimi was very friendly and informative. Walked me through the process and all my options.

Tara and Levi with Rhino Roofers were outstanding from start to finish. Their communication was clear, timely, and professional at every step, and their customer service was truly exceptional. They went above and beyond to make sure every question was answered, every detail was handled, and the entire process felt smooth and stress-free. Rhino Roofers is lucky to have them.

It was a delight to meet with Andres! He was very knowledgeable and professional. He explained everything very clearly and was patient as I took my own notes. He did not mind to repeat anything when asked. He definitely was transparent with us. He was polite and friendly. He was very down to earth and made us feel comfortable. Rhino roofing is very blessed to have Andres as one of theirs senior roofing consultants!

Andres Mendoza was informative and extremely knowledgeable. I would be very confident in doing business with this company.

Great experience start to finish. Great communication, knowledgeable and professional.

Kurt McDermott (roofing consultant) from rhino roofing provided a very thorough description of roof status and presentation. He came well prepared to include samples of shingles, answered all questions and was clear and concise in his pitch. If we select this company it would be due to Kurt’s presentation and being quite personable, a great representative for your company.

Andreas came out to inspect my mother in law’s roof due to critter damage and was very professional and knowledgeable. Great first impression of the company.

A very pleasant experience. The entire staff was both very polite and extremely knowledgeable from Customer service to the technicians who did the installation. They were prompt, fast and did an excellent job.

Did a great job on my roof fascia, very professional & kind.

Communication from the beginning with Tatijana to the final install the process was easy and quick. The detailed pictures at the time of inspection and then again during install showed in detail what the issues were and how the crew was progressing throughout the day. There was no hiding of information or asking questions to get information, everything was provided in the beginning in detail. Will 100% recommend their services to anyone who asks.

Extremely smooth process from beginning to end. We really appreciate the professionalism, follow up phone calls, and transparency. Highly recommended.

I was nervous looking for a roofing company because dealing with contractors can be such a headache. Rhino's five stars were encouraging but I worried they were going to be out of my budget. I have been delightfully surprised all around! Kirkland, Carlee, Victor, and all the team members I worked with were quick to respond, professional, and ready to help. The work was completed so quickly, so cleanly, so well, and within my budget! I love my new roof! I'm so glad I called Rhino and you will be too.

Turned out the issues we were having were not roof related after all. A big thank you to Levi Swang for his excellent customer service and honesty! Love companies that are honest and not just out to make a profit call this company if you have roofing issues!!!

Levi was absolutely AMAZING. I called Rhino Roofers after the cold front hit and I found out my heat wasn’t working because a bird got caught in my HVAC. The cap on the pipe sticking out of my roof blew off during a storm and with a 3 month old baby I didn’t want myself or my sleep deprived fiancé up on the roof trying to fix it. Levi came out quick, inspected the entire roof and fixed the pipe cap at an amazing price and gave us peace of mind knowing nothing else would get into my attic and cause issues. They didn’t give me some crazy over inflated estimate to try and repair damage that wasn’t there like some companies do to get money from your insurance. I trust Levi, and If I ever need help with my roof again I will certainly contact the Rhino Roofers team!

Jimi was awesome and very professional during the consultation.

Tara was very quick to call and schedule my appointment for the next day!

Andres came out to look at roof for me tonight and did a great job explaining everything to me. Looking forward to chatting with them again.

I couldn’t be happier with the roof installation! Victor, the Project Manager, was incredibly nice and kept me informed throughout the day, giving me peace of mind as the work progressed and Chris went above and beyond by reaching out to the insurance company to address additional items discovered during the installation that required a supplement. He was very professional and always responded to my questions promptly. Rhino Roofers made the entire process smooth and stress-free, and I highly recommend them!

Fast, friendly, informative!

Great experience. I had hail damage (softball sized hail) and my insurer paid a settlement. Afterward I called some contractors and choose Rhino. They responded quickly, worked within my scheduling request and did a great job. I had 5 layers of old roofing in some places, some rotten decking, and a membrane roof over an add-on room that had been leaking. They took care of it all and worked with my insurer for some additional coverage. I still had some out of pocket expenses in the end but I feel the amount was reasonable.
We have since had a spectacular and howling wet storm and nothing leaked.
There was one hiccup and that was a misunderstanding about the roof of an ADU in the back yard. It wasn't included in the first visit as I had expected, and I put my question to Rhino. They did a review and saw that the insurer had indeed included the ADU.
I had some additional out of pocket for that job, too, and Rhino let me know up front exactly what my part would be. The work was scheduled, done, and they even included adding a much needed turbin vent that I had previously bought.
I couldn't be more pleased with the Rhino team. They work hard to keep you informed at every step, work closely with your insurer to get you optimum settlement funds (even after you thought it was settled), and follow up to make sure nothing was missed and you are happy with the results. l have even had a compliment from a neighbor on how nice the new roof looks!

Andres was kind, thorough and efficient! He explained everything carefully and was amazing to work with. I felt like he really cared about me and the roof! He was easy to talk to and I'm thankful for his knowledge and professionalism!

Other than having to spend thousands of dollar's on a new roof, this was a great experience from start to finish.

How my new roof would be installed was explained in detail & Rhino Roofers take the extra steps to ensure my new roof lasts as long as possible. Next, the way the roofing crew took the extra time to lay down tarps as well as cover the exterior sides of my house before starting the job ensured that my house was protected & zero trash was left behind when the job was completed.

The roofing crew was fast, professional, & the project manager was always available during the installation to answer any questions I had. Once the job was completed, I was given a final detailed explanation of the work that was performed & all of my remaining questions were answered.

Lastly, I would like to say that the entire roofing process was well organized & coordinated. I was given continual status updates on where I was in the process from beginning to end. The scheduling & billing departments were all prompt, courteous, & extremely professional.

I highly recommend Rhino Roofers & while I hope I don’t need a new roof anytime soon, I would definitely use them again when the time comes for my next new roof.

This is truly a professional company, from the office staff, inspector, supply staff, project manager and installers. All these folks leave no stone uncovered to ensure this project is a perfect endeavor. Many thanks to a world renowned company.

Let me start off with, "What a great experience I had with Rhino Roofers". From start to finish, I must have had at least 5 consultants calling and checking in on progress or possible hiccups. There were none. Would like to recognize Carlee on her Profesionalism and patience with us, answering all our questions. Great Job Young Lady. I cannot forget our Project Manager Victor, also very professional, answering my questions while on site. This gentleman meticulously walked my property to ensure no debri/nails were left. Fantastic Job. Thank you both. Would highly recommend.
R.GONZALEZ.
USAF VET