Storm Damage Repair In Helotes

Justin Samaniego and Kathleen Zamora were exceptional from beginning to end. We initially planned on getting three bids for our roof, but Rhino Roofers was our first meeting—and after that initial consultation, we felt completely comfortable selecting them and are so glad we did.

The entire process was amazing. Everything was explained in detail, communication was constant, and follow-ups were consistent and timely. When we ran into challenges getting HOA approval, Justin and Kathleen immediately stepped in to support us and provided all the information needed to help move the approval process forward. They truly went above and beyond.

We are extremely happy with the service we received and would recommend Rhino Roofers 110% without hesitation.

Today I had a the pleasure to meet Kurt and Jonathan who completed a comprehensive roof inspection, pictures and videos, provided a demo of services offered, and a detailed quotes. The inspection and overall experience from initial call, scheduling, inspection, and follow up has been nothing but fantastic.

I contacted Rhino Roofers for an inspection on my roof after viewing an ad on TV. Andres Mendoza was my point of contact for the inspection. He did a thorough inspection of my roof and property as well as walked me through next steps and processes to include the company stance. The Company and its representatives are fantastic. Just make the call, you'll be glad you did.

My experience with everyone I communicated with via phone and in person was professional and pleasant. I received excellent customer service, and I'm very happy with the outcome of my roof installation. Thank you to all Rhino Roofers personnel!

Kathleen is truly Amazing to work with!!

Would give more stars if I could!

Did a great job and great follow up. A really professional company!

Justin is the real deal. Highly recommend!!

Andres was great, very knowledgeable, very thorough would highly recommend

Great customer service!
Justin explained everything well and completed all checks on my house roof. Outstanding job
Thank you

We were impressed with the work done in our area so called to have a roof inspection. Could not be more impressed with the professionalism and completeness of the inspection. Jimi provided a detailed assessment and recommendations on the issues found. No high pressure sales, but a totally professional presentation of the roof's condition and problem areas. Will definitely use Rhino in the future. Thank you for your service.

Andres Mendoza was awesome. He was friendly and very knowledgeable. He kept me informed during the entire process. Thank you!

Jimi was great! Very professional and knowledgeable.

The best

I contacted Rhino Roofers late yesterday evening about a roof leak and they had someone at my house the next morning. I had the pleasure of meeting Andres who was courteous and professional for the word go. Andres was very throughout and went above and beyond during his visit. He performed an inspection and recorded a video while he was in the roof explaining everything. He even offered to tack down a tarp over the roof leak before we even hired Rhino for the repair. I learned more from Andres about roofing during his visit than I have my whole life. Highly recommended and I would give more than 5 stars if I could.

Andres Mendoza from Rhino Roofers provided an excellent customer experience when inspecting our roof. His recommendations will save us years on roofing costs. Strongly recommend him and Rhino Roofers for all roofing and roof ventilation projects.

Andres Mendoza came to complete a inspection for my roof. Very professional knowledgeable of the problems with roof. However we are only doing a repair my experience was great. If and when i do replace my roof this will be the company. Made it easy for me to ask questions and gave me options. Very happy customer

Very customer focused! Prompt service. Clear and understandable estimate. Timely scheduling. Clear communication. We always knew what the status was. All contacts were friendly and helpful. We just needed "critter damage" repaired on my mom's house but will call them again for future roofing or gutter work.

Levi and Tara were the best to work with. I got all the information I needed. I highly recommend this company.

First they came and inspected. My roof told me what the problem was gave me a good estimate and finish the project as delivered

Jimi was very friendly and informative. Walked me through the process and all my options.

Excellent explanations of roof damage and needed repairs.

Tara and Levi with Rhino Roofers were outstanding from start to finish. Their communication was clear, timely, and professional at every step, and their customer service was truly exceptional. They went above and beyond to make sure every question was answered, every detail was handled, and the entire process felt smooth and stress-free. Rhino Roofers is lucky to have them.

I found Rhino Roofers through one of the home and garden shows at the Alamodome. It’s always scary to select someone to work on your house. But I hit the jackpot with Rhino Roofers. And the gentleman I met at the home show, Levi, was the same one that came out to my house to help me through the process.They helped me navigate every step, including working with my insurance, and left me with a gorgeous roof that I am so happy with. They were fast, professional, and did quality work. I highly recommend this excellent team.

It was a delight to meet with Andres! He was very knowledgeable and professional. He explained everything very clearly and was patient as I took my own notes. He did not mind to repeat anything when asked. He definitely was transparent with us. He was polite and friendly. He was very down to earth and made us feel comfortable. Rhino roofing is very blessed to have Andres as one of theirs senior roofing consultants!

Andres Mendoza was informative and extremely knowledgeable. I would be very confident in doing business with this company.

Jimi was great friendly and efficient

Kurt gave us an inspection and estimate. Took the time to explain everything. Really appreciated his time.

Had my roofed replaced with this company. They were responsive, well priced and very professional. The day of my project, they got in early in the morning, worked diligently, and got the work done in one day. The team was professional and well organized. Great customer service. Highly recommend for anyone needing to get their roofed repaired/replaced.

Rhino roofers is an awesome company. From the person who comes to give you a quote, the person in the office who calls you with the billing and questions you gave; until the job is done. The installers were were very professional and fast at their job. Very organized. Thank you so much.

Very HONEST company and employees. After over 5 other companies didn’t want to inspect our roof and give us a honest opinion. Jimi came by spoke with us and inspected; as well as informed us that everything was good with the roof. Others said we needed a new roof. Everyone else wanted to put in a claim. We are older veterans and we are glad that they were so honest and professional.

Great experience start to finish. Great communication, knowledgeable and professional.

Kurt and Jupiter were excellent with the inspection/assessment of our roof. They were very knowledgeable, enthusiastic and passionate in their profession. We appreciate the honest no BS discussion about the condition of the roof and what it would take to get it back in shape.

Kurt McDermott (roofing consultant) from rhino roofing provided a very thorough description of roof status and presentation. He came well prepared to include samples of shingles, answered all questions and was clear and concise in his pitch. If we select this company it would be due to Kurt’s presentation and being quite personable, a great representative for your company.

Excellent company, had the pleasure of meeting Kirkland, the appointment was above excellent, very detailed, very professional, explained everything very clearly. There are not companys like this anymore that put customer care and consideration into their meeting with the customer and the professional knowledge that we were given. His knowledge was over the top. We highly reccomend Rhino roofing to anyone that needs a repair or a full roof replacment. This is the company you need to be hiring if you want it done correctly. The pricing was much less than we exspected as well. He went in the attic and on the roof and took pictures and pointed all issues by camera so you can see the details of your issue. Thank You Kirkland, and Rhino Roofers

Andreas came out to inspect my mother in law’s roof due to critter damage and was very professional and knowledgeable. Great first impression of the company.

A very pleasant experience. The entire staff was both very polite and extremely knowledgeable from Customer service to the technicians who did the installation. They were prompt, fast and did an excellent job.

Did a great job on my roof fascia, very professional & kind.

Andres from Rhino Roofers did an outstanding job. He was very professional, knowledgeable, and took the time to explain everything clearly so I understood the process. I really appreciate his attention to detail and how he made the experience stress free. If you're looking for someone who is honest, reliable, and truly cares about their customers, I highly recommend Andres and Rhino Roofers.

*update*

Rhino Roofers did an amazing job fixing my roof, gutters, and solar panels. From start to finish, they were extremely professional, always on time, and communicated clearly throughout the entire process. They made everything stress-free and delivered high-quality work. I definitely recommend them to anyone needing roofing services!

Communication from the beginning with Tatijana to the final install the process was easy and quick. The detailed pictures at the time of inspection and then again during install showed in detail what the issues were and how the crew was progressing throughout the day. There was no hiding of information or asking questions to get information, everything was provided in the beginning in detail. Will 100% recommend their services to anyone who asks.

The customer service is amazing!!!! Genuine people! Alisson and Tatijana where so nice and professional! I wish every business ran like this. Thank you.

Extremely smooth process from beginning to end. We really appreciate the professionalism, follow up phone calls, and transparency. Highly recommended.

I was nervous looking for a roofing company because dealing with contractors can be such a headache. Rhino's five stars were encouraging but I worried they were going to be out of my budget. I have been delightfully surprised all around! Kirkland, Carlee, Victor, and all the team members I worked with were quick to respond, professional, and ready to help. The work was completed so quickly, so cleanly, so well, and within my budget! I love my new roof! I'm so glad I called Rhino and you will be too.