PRIVACY POLICY

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Privacy Policy

Effective Date: 09/15/2025

Rhino Roofers respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us when using our website, forms, or services. By interacting with our website or services, you consent to the practices outlined in this Privacy Policy.

We may update this policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our services after changes are posted will signify your acceptance of the updated policy.

1. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, phone number, email address, billing/mailing address, payment details, or other contact information you voluntarily provide.

  • Usage Data: Information about how you use our website, services, and communications.

  • Device Information: IP address, browser type, operating system, and similar technical details.

  • Optional Information: Information you provide through surveys, customer feedback, or online forms.

We do not knowingly collect personal data from children under 13. Our website and services are not directed toward children.

2. How We Use Your Information

Your information may be used for purposes including:

  • Delivering, improving, and personalizing our services.

  • Processing service requests, scheduling, and providing customer support.

  • Sending updates, promotions, and service-related communications (with your consent).

  • Ensuring compliance with laws, regulations, and security measures.

3. SMS and Email Communications

  • By providing your phone number and opting in, you consent to receive SMS messages and/or email communications related to Rhino Roofers’ services.

  • You may opt out at any time by following the unsubscribe instructions provided in the message or by using our on-site opt-out tool.

  • We do not sell, rent, or share SMS consent or mobile data with third parties for marketing purposes.

4. Sharing & Disclosure of Information

We do not sell or rent your personal information. We may disclose information only in the following cases:

  • To trusted partners and service providers who help us operate our business and deliver services.

  • To comply with valid legal obligations, regulatory requests, or court orders.

  • To protect our rights, property, safety, or that of our customers.

TDPSA Disclosure Rights

In accordance with the Texas Data Privacy and Security Act (TDPSA), Texas residents have the right to:

  • Know & Access: Request disclosure of the categories and specific pieces of personal data we collect, use, and disclose.

  • Correction & Deletion: Request corrections to inaccuracies or deletion of your personal data, subject to legal and business retention requirements.

  • Opt-Out of Processing: Opt out of the sale of personal data, targeted advertising, or profiling.

  • Data Portability: Request a copy of your personal data in a portable format.

You can exercise these rights at any time by using the Opt-In/Opt-Out tool available on our website or by contacting us directly.

5. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

7. Your Privacy Rights

You have the right to control your personal data. This includes the ability to:

  • Access or correct your personal information.

  • Withdraw consent for communications.

  • Opt in or out of data processing through our domain’s privacy preference tool.

  • Submit a request to disclose, delete, or restrict the use of your data in line with the TDPSA.

Requests can be made through our online opt-in/opt-out tool or by contacting us directly.

8. Cookies & Tracking

Our website may use cookies or similar technologies to enhance functionality and user experience. You can control cookies through your browser settings or through the opt-out preferences tool available on our site.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: [email protected]
Phone: (210) 361-7663
Mailing Address: Rhino Roofers, 4949 N Loop 1604 W Ste 250, San Antonio, TX 78249