A new roof or major repair is a significant investment—one that should bring peace of mind, not added stress. Unfortunately, the roofing industry, like many others, is not immune to dishonest contractors and scams. From storm chasers to inflated estimates and shoddy workmanship, roofing scams cost American property owners millions every year.
Whether you’re a homeowner in San Antonio or a commercial property manager in Austin, understanding how to recognize and avoid roofing scams is essential to protecting your building and your budget. In this article, we break down the most common roofing scams and give you practical steps to avoid becoming a victim.
Why Roofing Scams Are Common
Roofing is often a reactive service—most people only contact a roofer when something goes wrong. This urgency creates an opportunity for scammers to take advantage of property owners who may not know what to look for in a legitimate contractor.
Scammers also tend to target areas recently affected by hailstorms, hurricanes, or high winds. In these situations, insurance money is involved, emotions are high, and the urgency to “just get it done” can override caution.
Common Types of Roofing Scams
Storm Chasers
These out-of-town contractors follow major weather events and go door-to-door offering inspections or quick repairs. They often disappear after collecting a deposit, perform poor-quality work, or vanish before finishing the job.
Red Flags:
- Unmarked trucks or out-of-state plates
- Pressure to sign a contract on the spot
- No local references
High-Pressure Sales Tactics
Some scammers pretend to find “urgent damage” and insist that you must act immediately. They may even fabricate damage or show unrelated photos to scare you into agreeing to work.
Red Flags:
- Claims of damage without showing you real proof
- Refusal to give you time to get other quotes
- Demands for immediate payment or deposits
Insurance Fraud
This includes padding claims, waiving deductibles (which is illegal in Texas), or suggesting you file a claim even if there’s no real damage. If you’re caught, you could face legal trouble.
Red Flags:
- Promises to “cover your deductible”
- Encouraging you to exaggerate insurance claims
- Offering to start work before the claim is approved
Incomplete or Poor Workmanship
Some disreputable roofers may start a job and leave it unfinished or do subpar work using low-quality materials. They often avoid inspections or refuse to return calls once payment is made.
Red Flags:
- No written contract or vague terms
- No warranty or follow-up plan
- Requesting full payment up front
How to Vet a Roofing Contractor
Check Licensing and Insurance
In Texas, roofers aren’t required to have a license—but they should carry general liability insurance and workers’ compensation if they have a crew. Always ask for proof.
Look for Local Presence
Choose a contractor with:
- A permanent business address
- Local references and reviews
- A track record in your community
You can verify business details through:
- Better Business Bureau (BBB)
- Google and Yelp reviews
- Secretary of State’s website for business registration
Ask About Warranties
Reputable roofers provide both manufacturer warranties and workmanship warranties. These protect you if something goes wrong months or years after installation.
Review the Contract
Always get a written, detailed proposal. It should include:
- Scope of work
- Materials to be used
- Cleanup and disposal details
- Timeline
- Payment terms
- Warranty details
Never sign a blank contract or allow work to start without full documentation.
Smart Steps to Protect Yourself
Get Multiple Estimates
Even in an emergency, try to get at least two or three written estimates. This gives you a baseline for cost and scope—and helps you spot bids that are unusually high or suspiciously low.
Don’t Pay the Full Amount Upfront
A reasonable deposit is standard (usually 10% to 30%), but no reputable roofer will ask for full payment before work begins. Retain final payment until the job is complete and inspected.
Be Cautious After Storms
Scammers thrive after hail or wind events. If someone knocks on your door offering a “free inspection” right after a storm, be wary. Instead, contact a known local roofer for a proper evaluation.
Don’t Be Rushed
Scammers rely on pressure and urgency. Take your time. A legitimate roofer will respect your need to research and ask questions.
Use a Trusted, Established Roofing Company
The most effective way to avoid scams is to work with a licensed, insured, and highly reviewed roofing company with a local track record—like Rhino Roofers.
Why Rhino Roofers Is a Name You Can Trust
At Rhino Roofers, we’ve built our reputation in San Antonio, Austin, and surrounding areas by doing things the right way. No high-pressure sales. No shortcuts. Just honest, high-quality roofing from a team that stands behind its work.
Here’s how we protect our customers:
- Free 37-point roof inspection with photos
- Clear, written proposals with detailed scopes
- Fully insured crews and certified installers
- Manufacturer and workmanship warranties
- Transparent communication and local references
We encourage all property owners to do their research, compare estimates, and feel confident in their decision—because trust is just as important as the materials we install.
Work With Austin and San Antonio’s Trusted Local Roofing Contractor
Roofing scams are a real threat, but with a little knowledge and the right questions, you can protect your property, your money, and your peace of mind. Stay alert, take your time, and always choose a contractor with a proven local track record.
If you’re ready for a trusted partner in roof repairs or replacement, contact Rhino Roofers today. We’re here to help you make informed, safe decisions that protect your home or business for years to come.